Guaranteed Service Levels

Monitoring Reports

Permanent Availability and Quick Response Times are Very Important to us!  

Here you can follow the service level key performance indicators for Folio Cloud:
Monitoring Reports

The availability in the core time is measured on working days (Mondays to Fridays) between 8 a.m. and 6 p.m. Application Performance Monitoring is done with Fabasoft app.telemetry.

Application performance monitoring is conducted with Fabasoft app.telemetry.

System maintenance

Please find our scheduled system maintenance times here.